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1-13 of 13 results
Single customer view: dream or reality?
The single customer view has long been the Holy Grail for businesses, but for many it is no more than a dream. Steve Evans looks at why getting a 360-degree view is still proving such a challenge, and what companies are doing to overcome it
Software > Content Management > Features
Software > Content Management > Features
CBR Data Governance Survey, 2010
In the first quarter of last year CBR surveyed just over 300 senior IT decision-makers at organisations of all sizes and verticals, in association with DataFlux, to better understand the challenges they are facing with regards to data quality and governance. Here, Steve Evans analyses the results of that survey, and finds there is still room for improvement in companies’ appreciation of the importance of good data practices
Software > Content Management > Features
Software > Content Management > Features
Enterprise security: The changing threat landscape
From web vulnerabilities to email risks and other data leaks, security has never been higher on the agenda. Steve Evans looks at the latest threat landscape and what technologies and best practices are doing to help
Software > Content Management > Features
Software > Content Management > Features
Open sesame
Twitter, Facebook and other social media are changing the face of traditional CRM, putting customers in the driving seat. Janine Milne finds out how companies should capitalise on this new era of transparency.
Software > Content Management > Features
Software > Content Management > Features
What now for MySQL?
With the EU approving Oracle’s takeover of Sun Microsystems, Steve Evans looks at what the future may hold for the open source database MySQL and the industry in general.
Software > Content Management > Features
Software > Content Management > Features
Master of complexity
Sohaib Abassi is CEO of the largest independent data integration firm on the planet: Informatica. The firm has just acquired its way into the Complex Event Processing space, and launched a cloud integration platform to boot. Jason Stamper reports.
Software > Content Management > Features
Software > Content Management > Features
Still haven’t found what you’re looking for?
In the wake of developments in the consumer search space – the launch of Microsoft Bing and Wolfram|Alpha – CBR takes a look at the enterprise search market. Steve Evans reports.
Software > Content Management > Features
Software > Content Management > Features
Q&A with Greg Gianforte
Steve Evans talks to the founder and CEO of hosted CRM vendor RightNow Technologies about why hosted is better, and how his company can compete with SaaS poster child Salesforce.com.
Software > Content Management > Features
Software > Content Management > Features
Central Station: the rise of the CMDB
Interest in the configuration management database (CMDB) is helping to drive a wave of interest in business service management, or BSM. But is there real value behind the CMDB acronym?
Software > Content Management > Features
Software > Content Management > Features
Cloudy forecast for Salesforce.com's on-demand service initiative
Continuing its efforts to lead the charge towards cloud computing, Salesforce.com has launched an initiative to tie together disparate online communities, including social networking and partner communities, into a unified web for customer service. The resulting product's ability to gather and provide relevant data could mark a major step forward in providing support for end users.
Software > Content Management > Features
Software > Content Management > Features
QuantHouse adds connectivity to its portfolio
QuantHouse, which develops software for low-latency market data delivery and alpha generation, has added a connectivity offering. Although the addition of the QuantLINK service enables QuantHouse to offer a product which combines its market data delivery, proximity hosting and global order routing, it remains to be seen whether it will bring in new customers or just keep existing ones happy.
Software > Content Management > Features
Software > Content Management > Features
Enterprise content management helps communications sector to survive lean IT budgets
Although communications service providers are faced with shrinking or flat IT budgets, their core product is becoming a commodity. They have responded with new business strategies, products and partnerships. However, many providers have implemented on an ad hoc basis, rather than establish a comprehensive enterprise content management strategy, thus crippling their cost effectiveness.
Software > Content Management > Features
Software > Content Management > Features
Documents and Records Management market braced for more upheaval
Having already weathered a significant degree of consolidation in the past three years, the Documents and Records Management market is braced for further and more radical change. The explosion of content generated and consumed within enterprises is driving this growth, rekindling the interest of software vendors and service providers alike in entering this post-consolidation market.
Software > Content Management > Features
Software > Content Management > Features
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1-13 of 13 results